![]() With the new hard drive still installed, attempt an SMC reset as well as a PRAM/NVRAM reset.Reinstall the new hard drive and try again.Connect the new hard drive to another computer (if available, either by installing or using a SATA to USB/FW adapter) - this will let you know if the new drive is functioning.Reinstall the original hard drive and verify that it shows up in Disk Utility - this will let you know that the SATA cables and connections on the logic board are functioning.It would be odd to see that but it is certainly possible. Was the hard drive simply an upgrade or is it to replace a failed/failing hard drive? It's possible that the new hard drive is defective. With that in mind I would be troubleshooting the component itself. This hard drive shows as using the SATA II specification, which is backwards compatible with the SATA I specification. The early Intel iMacs used the SATA I specification of 1.5Gbit/s. ![]() This hard drive SHOULD be compatible with your iMac assuming you do have a 17" Intel iMac.
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